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INFO - SHIPPING

SHIPPING CALCULATED BY WEIGHT, OVERAGES WILL BE REFUNDED

INTERNATIONAL: Please shop at my ETSY STORE. they will collect and pay VAT
I will continue to ship to Canada.

TERMS:
Our shopping cart accepts PayPal, and credit cards via the PayPal screen. Texas residents are subject to 8.25% sales tax at time of purchase.

SHIPPING POLICY:
Orders ship USPS for domestic and International. If you require another shipping method, please email us, we will do our best to accommodate your request. Please be aware, this may incur extra fees.

Orders generally ship same day (except on weekends and USA holidays, of course). Occasionally we may have a hiccup (or even a cold) and may take a few days more.

International package may take anywhere from 1 week, up to 2-4 month, to deliver. International customers are responsible for any customs fees and/or taxes (VAT) due upon receipt. Packages under 4 lb, shipped USPS, are not insurable. Shipping international packages using other carriers will require a quote, please email your request.

Once the package is shipped, we are not responsible for lost or stolen packages, or lost orders shipped to incorrect addresses provided at the time of purchase. Re-delivery charges may be incurred for returned orders.

CGBeads will not be held responsible for uninsured packages damaged during shipping. Please notify the shipping carrier.

REFUND/REPLACEMENT POLICY:
CGBeadrollers may be exchanged within 30 days of purchase (no refunds), and must be received in new unused condition in original packaging to insure it arrives unbroken. Customer pays for shipping both ways. We reserve the right to deny replacement.

Everything else: Once an item has been purchased, it is your property and not subject to return or refund.

Sale items may not be returned under any circumstance.

PRIVACY POLICY:
We use names, addresses, etc for order filling and shipping purpose only. Your information will not be sold or shared with any other person or entity.